Counterpart International, Inc.

Administrative and Human Resources Officer

Job Locations AM-Yerevan
Employment Type
Job Type


Counterpart International is currently seeking an Administrative and Human Resources Officer for its USAID-supported program that strengthens civil society’s financial viability, capacity and policy engagement. With the support and under the supervision of the Finance & Administration Manager, the Administrative and Human Resources Officer will aim at ensuring that all daily activities and administrative tasks are completed and documented as needed. Local candidates strongly encouraged to apply.


  • Collaborate with program staff to develop HR systems, policies and procedures, and ensure they are monitored and updated, and compliant with local laws and Counterpart standards.
  • Support staff with all HR needs including benefits administration, leave scheduling, timesheets, etc.
  • Ensure that hiring and employment practices comply with the organization policies, local standards and regulations and that hiring managers are trained in the process.
  • Manage conflicts and issues in coordination with the COP and DC HR to seek the best resolution.
  • Manage the Performance Improvement Process for employees and train supervisors on the process.
  • Manages benefits administration in compliance with the local requirements and ensures that employees are enrolled in all applicable benefit plans with appropriate documentation.
  • Lead the formal new employee orientation program and ensure that all units are informed of the new hire start.
  • Ensure that personnel files are maintained and appropriately stored on SharePoint.
  • Track and report on staff leave balances.
  • Prepare HR related orders as requested by RA Labor code.
  • Support the Counterpart office space in Yerevan and its logistics.
  • Liaise with service providers for the Counterpart office.
  • Other duties and responsibilities as assigned by the Finance & Administration Manager.


  • Support the Finance and Administrative Manager with Requests for Quotations (RFQ), collect verbal and written price offers, and assist in locating potential vendors.
  • Under the supervision of the Finance and Administrative Manager, deliver purchase orders and other procurement documents as needed.
  • Organizes the supply system according to local regulations.
  • Perform local purchases in accordance with USAID and Counterpart procurement rules. Guarantee the quality of products, the service provided, the price competitiveness (obtain quotes, draft memos of selection, and conduct visual compliance search, prior to purchase).
  • Prepare purchase orders for purchases according to the project needs, respecting procedures.
  • Support the Finance and Administrative Manager to provide administrative monitoring of internal and external controls; ensure that all documents relating to these commands (way- bill, packing-list, etc.) are classified and archived.
  • Assist in customs clearance of imported goods (Project equipment), etc.


  • Manage storage and inventory (logistics equipment, stationery and cleaning products).
  • Ensure daily monitoring of movements (consumption) of the inventory.
  • Regularly evaluate storage space used for the needs of the project (volume, security, etc.)


  • Ensure the adequacy between the means and the communication needs; propose new set-up if necessary.
  • Ensure the smooth operation, use, maintenance, and monitoring of communications equipment (HF radio, VHF, computers, mobile phones, etc.)
  • Ensure updating of the list of radio and telephone contacts.
  • Ensure project staff briefing on the operation and the terms of use of the media.


  • Possess a bachelor’s degree or higher technical degree in logistics, administration, business, management, or other related sector.
  • Minimum of five (5) years of demonstrated experience in office management, logistical coordination, administration or other related work experience.
  • Computer knowledge skills, including Microsoft Word, Excel and the Internet.
  • Demonstrated leadership, organizational and analytical skills, rigor and ability to prioritize goals.
  • High level of interpersonal and communication skills.
  • Ability to work well in a team environment, able to work effectively with local partners, donors, project staff, and other project stakeholders.
  • Good command of spoken and written of English and Armenian, Russian is plus.


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